--- title: Heartmanity Blog | Jennifer A. Williams / Heartmanity for Business (5) description: Jennifer, the Heartmanity Founder, is an Executive Coach and Relationship Strategist. Her decades of expertise in training leaders and teams give her amazing insights. Jennifer's primary focuses are authentic leadership, effective communication, and emotional intelligence in the workplace. Jennifer teaches a holistic approach, specializing in transforming unproductive behaviors into emotionally intelligent actions, which creates thriving work relationships and catapults a company to success. (5) --- [![Heartmanity](https://heartmanity.com/wp-content/files/heartmanity-logo-web.png "Heartmanity")](https://heartmanity.com) [Schedule a Conversation](https://heartmanity.as.me/schedule.php?appointmentType=30172362) [Shop](https://heartmanity-services-products.myshopify.com/) [Join the Community](https://heartmanitycommunity.mn.co/) [Get In Touch](https://heartmanity.com/contact/) - [Home](https://heartmanity.com/) - [Our Focus and Expertise](https://heartmanity.com/our-focus-and-expertise/) - [BrainFitness](https://heartmanity.com/brain-fitness/) - [Emotional Intel](https://heartmanity.com/emotional-intel/) - [Habits for Health](https://heartmanity.com/habits-for-health/) - [Relationship Mastery](https://heartmanity.com/relationship-mastery/) - [About](https://heartmanity.com/about/) - [Individuals](https://heartmanity.com/individuals/) - [No-Nonsense Coaching](https://heartmanity.com/no-nonsense-coaching/) - [Return to Serenity](https://heartmanity.com/return-to-serenity/) - [One-Year Makeover](https://heartmanity.com/one-year-makeover/) - Couples - [Drama-Free Marriage](https://heartmanity.com/drama-free-marriage/) - [Marriage Tune-Up](https://heartmanity.com/resources/drama-free-resources/#tune-up) - [Couples Mentoring](https://heartmanity.com/resources/drama-free-resources/#mentoring) - [Premarital Coaching](https://heartmanity.com/resources/drama-free-resources/#coaching) - [Drama-Free Weddings](https://heartmanity.com/resources/drama-free-resources/#weddings) - Parents - [HeartPrints® Parenting](https://heartmanity.com/heartprints-parenting/) - [Parent Coaching](https://heartmanity.com/resources/heartprints-resources/#coaching) - [Family Coaching](https://heartmanity.com/resources/heartprints-resources/#visits) - [WombPrints](https://heartmanity.com/heartprints-parenting/#wombprints) - [Professionals](https://heartmanity.com/professionals/) - [Heartmanity for Business](https://heartmanity.com/business/) - [Heartlead Business](https://heartmanity.com/heartmanity-for-business/) - [MomPreneurs](https://heartmanity.com/mompreneurs/) - [Resources](https://heartmanity.com/resources/) - [Heartlead Resources](https://heartmanity.com/resources/heartlead-resources/) - [Drama-Free Resources](https://heartmanity.com/resources/drama-free-resources/) - [HeartPrints® Resources](https://heartmanity.com/resources/heartprints-resources/) - [Personal Growth Resources](https://heartmanity.com/resources/personal-growth-resources/) - [Blog](https://blog.heartmanity.com/) - [Emotional Intelligence & Fitness](https://blog.heartmanity.com/topic/emotional-intelligence-fitness) - [Leadership and Business](https://blog.heartmanity.com/topic/leadership-and-business) - [Love, Marriage, and Relationships](https://blog.heartmanity.com/topic/love-marriage-and-relationships) - [Parents: Permission to Be Imperfect](https://blog.heartmanity.com/topic/parents-permission-to-be-imperfect) - [Brain Fitness, Mindfulness and Perspective](https://blog.heartmanity.com/topic/brain-fitness-mindfulness-and-perspective) - [Communication & Interpersonal Skills](https://blog.heartmanity.com/topic/communication-interpersonal-skills) - [Habits for Health](https://blog.heartmanity.com/topic/habits-for-health) Heartmanity's Blog Search Search - There are no suggestions because the search field is empty. Topics: Select a topic... All Emotional Intelligence & Fitness Leadership and Business Love, Marriage, and Relationships Parents: Permission to Be Imperfect Brain Fitness, Mindfulness and Perspective Communication & Interpersonal Skills Habits for Health Heartmanity Webinars, Classes, and Events Filters ![Jennifer A. Williams / Heartmanity for Business](https://blog.heartmanity.com/hubfs/Jennifer%20in%20Navy_Return%20to%20Serenity.jpg) ## Jennifer A. Williams / Heartmanity for Business Jennifer, the Heartmanity Founder, is an Executive Coach and Relationship Strategist. Her decades of expertise in training leaders and teams give her amazing insights. Jennifer's primary focuses are authentic leadership, effective communication, and emotional intelligence in the workplace. Jennifer teaches a holistic approach, specializing in transforming unproductive behaviors into emotionally intelligent actions, which creates thriving work relationships and catapults a company to success. ### Recent Posts: ## [*Employee Attrition—How to Fix Dissatisfaction, Undermined Value, and a Lack of Communication*](https://blog.heartmanity.com/employee-attrition-how-to-fix-dissatisfaction-undermined-value-and-a-lack-of-communication) December 21, 2021 [![Employee Attrition—How to Fix Dissatisfaction, Undermined Value, and a Lack of Communication](https://blog.heartmanity.com/hs-fs/hubfs/A-green-sticky-note-of-resignation-185324851_Compressed.jpeg?width=600&name=A-green-sticky-note-of-resignation-185324851_Compressed.jpeg)](https://blog.heartmanity.com/employee-attrition-how-to-fix-dissatisfaction-undermined-value-and-a-lack-of-communication) Many companies across all industries are struggling to hire quality employees and keep them. The complaints that I hear most often from company owners and leaders are relentless turnover and attrition. Employee attrition is a huge problem. Once hired, some people don’t even show up for their first day of work or quit after a few weeks. Therefore, company hiring and training costs have surged. These challenges are compounded by poor employee attitudes, a sense of entitlement, and hires lacking the internal motivation to do the work. *Estimated reading time: 6 minutes* [Read More](https://blog.heartmanity.com/employee-attrition-how-to-fix-dissatisfaction-undermined-value-and-a-lack-of-communication) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*Authentic Leadership Versus Micromanagement: Reasons Why It Matters!*](https://blog.heartmanity.com/authentic-leadership-versus-micromanagement-reasons-why-it-matters) May 03, 2021 [![Authentic Leadership Versus Micromanagement: Reasons Why It Matters!](https://blog.heartmanity.com/hs-fs/hubfs/Businesswoman-examining-a-contract-meticulously-638124378_Compressed.jpeg?width=600&name=Businesswoman-examining-a-contract-meticulously-638124378_Compressed.jpeg)](https://blog.heartmanity.com/authentic-leadership-versus-micromanagement-reasons-why-it-matters) Employees across all industries complain about micromanagement. In my work as a business consultant and leadership coach, micromanaging surpasses all other complaints. It is one of the quickest ways to shut down productivity, creative minds, and passionate employees. And it’s one of the leading reasons why employees flee a company. Micromanagers are not deliberately trying to cause distress in the workplace even though the outcomes are usually fed-up employees and burnout. In fact, people who micromanage rarely intend to disempower those they supervise. They often mean well and don’t realize \[...\] [Read More](https://blog.heartmanity.com/authentic-leadership-versus-micromanagement-reasons-why-it-matters) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*Top 3 Communication Mistakes That Leaders Make*](https://blog.heartmanity.com/top-3-communication-mistakes-that-leaders-make) March 05, 2021 [![Top 3 Communication Mistakes That Leaders Make](https://blog.heartmanity.com/hs-fs/hubfs/Graphic-designers-at-their-studio.-660049678_Compressed.jpeg?width=600&name=Graphic-designers-at-their-studio.-660049678_Compressed.jpeg)](https://blog.heartmanity.com/top-3-communication-mistakes-that-leaders-make) We’ve all experienced the consequences of poor communication or a lack of effective communication in the workplace: strained employee relationships, poor morale, non-productivity, misunderstandings,… the list goes on. It’s a leader’s job to set the tone and standard for communication in any organization. Effective leaders know that they must set the example for organizational culture. When good communication skills start at the top, the model can promote emotional intelligence and trust throughout an organization. [Read More](https://blog.heartmanity.com/top-3-communication-mistakes-that-leaders-make) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*How You Motivate Employees Makes a Big Difference in Performance*](https://blog.heartmanity.com/how-you-motivate-employees-makes-a-big-difference-in-performance) February 22, 2021 [![How You Motivate Employees Makes a Big Difference in Performance](https://blog.heartmanity.com/hs-fs/hubfs/Small%20team%20meeting_AdobeStock_373241574%20Compressed.jpeg?width=600&name=Small%20team%20meeting_AdobeStock_373241574%20Compressed.jpeg)](https://blog.heartmanity.com/how-you-motivate-employees-makes-a-big-difference-in-performance) Mary Parker Follett, who was once regarded as the *Mother of Modern Management,* said, “Management is the art of getting things done through people.” Managing people is an intricate dance between art and science. Understanding what motivates employees is key, so they develop professionally, feel fulfilled, meet company goals, and have high performance. *Estimated reading time: 5 minutes* [Read More](https://blog.heartmanity.com/how-you-motivate-employees-makes-a-big-difference-in-performance) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*Top 5 Ways to Build an Accessible and Inclusive Workplace*](https://blog.heartmanity.com/top-5-ways-to-build-an-accessible-and-inclusive-workplace) February 09, 2021 [![Top 5 Ways to Build an Accessible and Inclusive Workplace](https://blog.heartmanity.com/hs-fs/hubfs/He-always-have-the-best-ideas-514724746_Compressed.jpeg?width=600&name=He-always-have-the-best-ideas-514724746_Compressed.jpeg)](https://blog.heartmanity.com/top-5-ways-to-build-an-accessible-and-inclusive-workplace) A few weeks ago, I was faced with the stark reality of innocent short-sightedness. A woman who had hearing loss asked me to add captions to my emotional intelligence webinar. This omission inspired me to study the subject more closely. You probably have heard about inclusive workplaces. Thanks to disability rights activists and growing awareness, the term is used more frequently now than in the past. As a result, you might have wondered what it means or how to make your website or workplace more accessible to a wide range of people. [Read More](https://blog.heartmanity.com/top-5-ways-to-build-an-accessible-and-inclusive-workplace) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*Renew Your Life and Work with Everyday Mindfulness*](https://blog.heartmanity.com/blog/2016/01/renew-your-work-and-life-with-mindfulness/) January 07, 2021 [![Renew Your Life and Work with Everyday Mindfulness](https://blog.heartmanity.com/hs-fs/hubfs/Balancing-a-healthy-lifestyle-in-the-city-540511632_2188x1374-compressor.jpeg?width=600&name=Balancing-a-healthy-lifestyle-in-the-city-540511632_2188x1374-compressor.jpeg)](https://blog.heartmanity.com/blog/2016/01/renew-your-work-and-life-with-mindfulness/) Are you feeling more stressed and overwhelmed than usual at work? Is multitasking not helping you keep up? Is your mind racing so much at night that you can’t sleep? Yep, it’s time—time to carve out a few minutes daily to reconnect with your heart. And a mindfulness practice or meditation is the best way to do it. And it's a time when we all need the emotional intelligence skill of [self-regulation](https://blog.heartmanity.com/why-should-you-care-about-emotional-regulation) with a direct line to [inner peace](https://blog.heartmanity.com/finding-inner-peace-in-a-world-full-of-contradictions-and-confusion).  *Estimated reading time: 3 minutes* [Read More](https://blog.heartmanity.com/blog/2016/01/renew-your-work-and-life-with-mindfulness/) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership), [Brain Fitness, Mindfulness and Perspective](https://blog.heartmanity.com/topic/brain-fitness-mindfulness-and-perspective) Facebook Twitter Pinterest Google+ LinkedIn ## [*Why Soft Skills Are Needed in Every Workplace*](https://blog.heartmanity.com/why-soft-skills-are-needed-in-every-workplace) November 16, 2020 [![Why Soft Skills Are Needed in Every Workplace](https://blog.heartmanity.com/hs-fs/hubfs/Black%20man%20explaining%20concept%20at%20work_AdobeStock_213055873_Compressed.jpeg?width=600&name=Black%20man%20explaining%20concept%20at%20work_AdobeStock_213055873_Compressed.jpeg)](https://blog.heartmanity.com/why-soft-skills-are-needed-in-every-workplace) In a culture that values abilities and talent, you might pack your resume with job-specific hard skills like software, statistics, project management, different languages, or coding—but without soft skills (a.k.a. emotional intelligence), that knowledge becomes virtually useless in the workplace—especially in today's companies! Are you equipped to be emotionally intelligent in the workplace? Maybe it's time to increase that EQ (emotional quotient). *Estimated reading: 6 minutes* [Read More](https://blog.heartmanity.com/why-soft-skills-are-needed-in-every-workplace) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*The Autocratic Leadership Style—and Why It Doesn’t Work!*](https://blog.heartmanity.com/the-autocratic-leadership-style-and-why-it-doesnt-work) November 05, 2020 [![The Autocratic Leadership Style—and Why It Doesn’t Work!](https://blog.heartmanity.com/hs-fs/hubfs/Displeased-CEO-talking-to-his-team-on-a-meeting-at-casual-office.-955943266_Compressed.jpeg?width=600&name=Displeased-CEO-talking-to-his-team-on-a-meeting-at-casual-office.-955943266_Compressed.jpeg)](https://blog.heartmanity.com/the-autocratic-leadership-style-and-why-it-doesnt-work) Are you fed up with a boss making you jump through hoops only for them to find fault and chew you out? Do long workdays with zero appreciation sound familiar? Did you know that autocratic bosses and managers are one of the leading reasons for leaving a job? The autocratic leadership style is a one-way street; they often don't listen or respond to their employees in productive ways. Ordering, correcting, and reprimanding are common so resentment builds in employees. *Estimated reading time: 4 minutes* [Read More](https://blog.heartmanity.com/the-autocratic-leadership-style-and-why-it-doesnt-work) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*Consequences of a Lack of Communication in the Workplace*](https://blog.heartmanity.com/consequences-of-a-lack-of-communication-in-the-workplace) October 20, 2020 [![Consequences of a Lack of Communication in the Workplace](https://blog.heartmanity.com/hs-fs/hubfs/Two-young-business-people-making-strategic-1137394287_Compressed.jpeg?width=600&name=Two-young-business-people-making-strategic-1137394287_Compressed.jpeg)](https://blog.heartmanity.com/consequences-of-a-lack-of-communication-in-the-workplace) Communication is a skill at the root of all relationships. Poor communication in the workplace is the single biggest problem in companies wasting enormous time and resources. It is a morale buster for employees and high for leaders in workplace concerns. Most will agree that good communication is essential for all healthy relationships both personal and professional. Therefore, effective communication is a crucial part of the health of a company culture. *Estimated reading time: 4.5 minutes* [Read More](https://blog.heartmanity.com/consequences-of-a-lack-of-communication-in-the-workplace) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*Skills to Be Culturally Responsive in the Workplace*](https://blog.heartmanity.com/skills-to-be-culturally-responsive-in-the-workplace) September 24, 2020 [![Skills to Be Culturally Responsive in the Workplace](https://blog.heartmanity.com/hs-fs/hubfs/Collaborating-to-build-the-city-of-their-dreams-869250212_3866x2580-compressor-2.jpeg?width=600&name=Collaborating-to-build-the-city-of-their-dreams-869250212_3866x2580-compressor-2.jpeg)](https://blog.heartmanity.com/skills-to-be-culturally-responsive-in-the-workplace) A colleague once saw a bumper sticker that said, “We are all connected” and it sparked a conversation. Such a simple phrase, yet with so much more depth than just those four words. Now more than ever, “We ARE all connected.” The simple phrase is a reminder that our actions and words have far-reaching and lasting effects on those around us, especially in the workplace. Our world is more culturally diverse than ever, which calls for greater responsibility to tolerate others and company responsibility to build cultural diversity and empathetic workplaces. Empathy is an acceptance of our \[...\] [Read More](https://blog.heartmanity.com/skills-to-be-culturally-responsive-in-the-workplace) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn [« More Great Content Here](https://blog.heartmanity.com/author/jennifer-a-williams-heartmanity-for-business/page/6) [Newer »](https://blog.heartmanity.com/author/jennifer-a-williams-heartmanity-for-business/page/4) ### Free Newsletter! 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