The Most Grievous Mistake in Communication

November 12, 2019

To communicate, or to commune using its Greek root, is at the core of all relationships, teams, and communities. Without communication, there is no bridge from my private universe to yours. However, finding our way through the mazes created by our unique experiences, thoughts, emotions, biases (over one hundred!), assumptions, and beliefs is a feat in and of itself. So, every day, life presents us with a daily puzzle: to understand and connect with ourselves, and then to one another. To lead from within instead of reacting to outside stimulus.

It can often be challenging at any given [...]

Posted in Business and Leadership, Communication & Interpersonal Skills

How to Be Emotionally Intelligent in Leadership

October 24, 2019

“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and effective relationships, then no matter how smart you are, you are not going to get very far.” ~Daniel Goleman

Emotional intelligence (EQ)  is vital in today’s workplace. And to be an effective leader, EQ is a critical skill set to have. By recognizing and addressing your employees’ emotional needs, as well as your own, you can increase trust, morale, and productivity. Let’s explore leadership qualities and techniques for [...]

Posted in Business and Leadership

Top 3 Mindsets Managers Need to Be Successful!

October 01, 2019

Every company needs managers to make sure that the work gets done and employees stay on track. Every manager needs specific skills to be successful. However, many people who excel at their job get promoted to management without proper training. Managing people is vastly different from managing a process or project, and studies find that companies pick or hire the wrong people for managers 82% of the time! Now that’s a ton of wasted time, lost revenue, retraining costs, and frustration.

Finding the right people with the needed skill sets may be challenging. However, without the right [...]

Posted in Business and Leadership

Simple and Effective Ways of Thriving Team Building

August 20, 2019

Is a thriving team one that is profitable and productive? Or is it one where everyone is friends? Ask 100 people, and you might get 100 different answers.

The popular show “The Office” exemplifies this discrepancy well. Michael Scott, manager of the Scranton branch of fictional Dunder Mifflin, figured that as long as his team was laughing, they were thriving. He justified his behavior and antics, no matter how crazy, with the intent of creating a fun workplace. However, the corporate office only viewed the Scranton branch as thriving because they were profitable and outshining other [...]

Posted in Business and Leadership

5 Behaviors that Guarantee a Leader Will Fail—and What to Do About It!

July 25, 2019

When the Great Recession of 2008 hit, an acquaintance was working for a large company that, like many companies, laid off employees to remain profitable. However, in his particular department, an unusual thing happened—instead of clinging to their jobs, employees jumped ship (and had been for years)! These employees preferred to risk being unemployed during a recession without unemployment benefits than to stick around under the management of one of the company’s vice presidents. He was impossible to please, didn’t provide adequate direction for projects, and criticized all ideas before [...]

Posted in Business and Leadership

How to Take Care of Your Greatest Resource in Business

July 11, 2019

No business operates in a vacuum. It requires the input, support, and services of other parties, including customers, vendors, and, of course, employees. Consider for a moment, the person with whom you have the best working relationship. It may be a colleague you’ve dubbed your “partner” or “work spouse.” Alternatively, it may be a reliable vendor that you always turn to. When you work together, you get into a flow and a rhythm where strengths are enhanced, and differences respected.

However, what about relationships where this type of connection and trust is lacking? What does it cost you [...]

Posted in Business and Leadership

Essential Cornerstones of Cultural Transformation in Business

July 02, 2019

When a business needs a culture overhaul, you know it. Profits and employee retention fall, while client complaints climb—there’s a constant sense of dissatisfaction and conflict. On the flip side, when a company’s culture is built with intention, consistency, and dedication, the company’s reputation is enhanced, and the benefits are bountiful.

Consider, for a moment, the example of Southwest Airlines where culture has been a top priority from early on. Sure, they have competitive rates, but more than that, their leaders have sought to value their employees. Employees in turn work to [...]

Posted in Business and Leadership

Good Communication Is Vital for a Successful Business

June 13, 2019

The single biggest problem in communication is the illusion that it has taken place.” ~George Bernard Shaw

Do you find yourself having to repeat a little too often “Remember, we discussed that in our meeting. . .”? Or someone's memory of an interaction is totally different from yours. If so, poor communication could be the culprit. Effective communication is a two-way street, not a cul-de-sac. It’s about connecting. Talking with someone is different from talking at someone. There are many people, especially executives, who feel they communicate clearly but then get frustrated by having to [...]

Posted in Business and Leadership, Communication & Interpersonal Skills

Useful Lessons in Leadership from the Popular Game of Thrones

June 06, 2019

WARNING: Spoilers ahead. If you haven’t finished Game of Thrones, proceed with caution.

“When you play the game of thrones, you win, or you die” ~Cersei Lannister

With the final season of HBO’s Game of Thrones finally over, what have we learned? That fans don’t like it when you outpace the books and fundamentally shift narrative styles? Absolutely. But more importantly, we’ve learned vital lessons about what it means to be a leader and the importance of emotional intelligence.

Posted in Business and Leadership

Is Your Business Robbing You of Work-Life Balance?

January 29, 2019

Do you ever feel like your business is running you instead of the other way around? Have you ever wondered how to find balance between work and home? Do you find yourself swinging between burned-out and completely energized and passionate?

One of the things I’ve heard from many business owners over the years is their desire for work/life balance and their search for the secret to achieving balance once and for all. However, balance doesn’t come from outside us.

Posted in Business and Leadership