As a business owner, you know better than anyone just how important your employees are to your company's success. You may give them guidelines to align them with your vision, but they are the ones who implement it. Ultimately, the success of your products or services, as well as your company’s customer satisfaction, are driven by your employees’ day-to-day interactions.

Unfortunately, your staff members can burn out, making you lose efficient or talented workers causing profits to bleed through excessive turnover. The question is, can you effectively reduce employee burnout and lower [...]

The life of a small business owner is a busy one. Factor in taking care of a family and keeping up with the demands of everyday life, and you may feel your motivation begin to dwindle.

If you’ve been in business for a while, you may notice that you feel uninspired by your small business. Perhaps you haven’t yet seen the growth or success you were hoping for; sometimes, it takes much longer than we anticipate! Or maybe you’re experiencing burnout from the repetitive nature of your daily work and the relentless responsibilities that come with owning your own business. Getting support and [...]

Many companies across all industries are struggling to hire quality employees and keep them. The complaints that I hear most often from company owners and leaders are relentless turnover and attrition. Employee attrition is a huge problem. Once hired, some people don’t even show up for their first day of work or quit after a few weeks.

Therefore, company hiring and training costs have surged. These challenges are compounded by poor employee attitudes, a sense of entitlement, and hires lacking the internal motivation to do the work.

Estimated reading time: 6 minutes

Employees across all industries complain about micromanagement. In my work as a business consultant and leadership coach, micromanaging surpasses all other complaints. It is one of the quickest ways to shut down productivity, creative minds, and passionate employees. And it’s one of the leading reasons why employees flee a company.

Micromanagers are not deliberately trying to cause distress in the workplace even though the outcomes are usually fed-up employees and burnout. In fact, people who micromanage rarely intend to disempower those they supervise. They often mean well and don’t realize [...]

We’ve all experienced the consequences of poor communication or a lack of effective communication in the workplace: strained employee relationships, poor morale, non-productivity, misunderstandings,… the list goes on. It’s a leader’s job to set the tone and standard for communication in any organization.

Effective leaders know that they must set the example for organizational culture. When good communication skills start at the top, the model can promote emotional intelligence and trust throughout an organization.

Mary Parker Follett, who was once regarded as the Mother of Modern Management, said, “Management is the art of getting things done through people.” Managing people is an intricate dance between art and science. Understanding what motivates employees is key, so they develop professionally, feel fulfilled, meet company goals, and have high performance.

Estimated reading time: 5 minutes

A few weeks ago, I was faced with the stark reality of innocent short-sightedness. A woman who had hearing loss asked me to add captions to my emotional intelligence webinar. This omission inspired me to study the subject more closely.

You probably have heard about inclusive workplaces. Thanks to disability rights activists and growing awareness, the term is used more frequently now than in the past. As a result, you might have wondered what it means or how to make your website or workplace more accessible to a wide range of people.

Are you feeling more stressed and overwhelmed than usual at work? Is multitasking not helping you keep up? Is your mind racing so much at night that you can’t sleep? Yep, it’s time—time to carve out a few minutes daily to reconnect with your heart. And a mindfulness practice or meditation is the best way to do it. And it's a time when we all need the emotional intelligence skill of self-regulation with a direct line to inner peace. 

Estimated reading time: 3 minutes

In a culture that values abilities and talent, you might pack your resume with job-specific hard skills like software, statistics, project management, different languages, or coding—but without soft skills (a.k.a. emotional intelligence), that knowledge becomes virtually useless in the workplace—especially in today's companies!

Are you equipped to be emotionally intelligent in the workplace? Maybe it's time to increase that EQ (emotional quotient).

Estimated reading: 6 minutes

Are you fed up with a boss making you jump through hoops only for them to find fault and chew you out? Do long workdays with zero appreciation sound familiar? Did you know that autocratic bosses and managers are one of the leading reasons for leaving a job?

The autocratic leadership style is a one-way street; they often don't listen or respond to their employees in productive ways. Ordering, correcting, and reprimanding are common so resentment builds in employees.

Estimated reading time: 4 minutes