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Jennifer A. Williams / Heartmanity for Business

Jennifer A. Williams / Heartmanity for Business

Jennifer, the Heartmanity founder, is an Executive Coach and Relationship Strategist. Her decades of expertise in training leaders and teams give her amazing insights. Jennifer's primary focuses are authentic leadership, effective communication, and emotional intelligence in the workplace. Jennifer teaches a holistic approach, specializing in transforming unproductive behaviors into emotionally intelligent actions, which creates thriving work relationships and catapults a company to success.

Recent Posts:

Authentic Leadership Versus Micromanagement: Reasons Why It Matters!

Employees across all industries complain about micromanagement. In my work as a business consultant and leadership coach, micromanaging surpasses all other complaints. It is one of the quickest ways to shut down productivity, creative minds, and passionate employees. And it’s one of the leading reasons why employees flee a company.

Micromanagers are not deliberately trying to cause distress in the workplace even though the outcomes are usually fed-up employees and burnout. In fact, people who micromanage rarely intend to disempower those they supervise. They often mean well and don’t realize [...]

Posted in Business and Leadership

Top 3 Communication Mistakes That Leaders Make

We’ve all experienced the consequences of poor communication or a lack of effective communication in the workplace: strained employee relationships, poor morale, non-productivity, misunderstandings,… the list goes on. It’s a leader’s job to set the tone and standard for communication in any organization.

Effective leaders know that they must set the example for organizational culture. When good communication skills start at the top, the model can promote emotional intelligence and trust throughout an organization.

Posted in Business and Leadership

How You Motivate Employees Makes a Big Difference in Performance

Mary Parker Follett, who was once regarded as the Mother of Modern Management, said, “Management is the art of getting things done through people.” Managing people is an intricate dance between art and science. Understanding what motivates employees is key, so they develop professionally, feel fulfilled, meet company goals, and have high performance.

Estimated reading time: 5 minutes

Posted in Business and Leadership

Top 5 Ways to Build an Accessible and Inclusive Workplace

A few weeks ago, I was faced with the stark reality of innocent short-sightedness. A woman who had hearing loss asked me to add captions to my emotional intelligence webinar. This omission inspired me to study the subject more closely.

You probably have heard about inclusive workplaces. Thanks to disability rights activists and growing awareness, the term is used more frequently now than in the past. As a result, you might have wondered what it means or how to make your website or workplace more accessible to a wide range of people.

Posted in Business and Leadership

Renew Your Life and Work with Everyday Mindfulness

Are you feeling more stressed and overwhelmed than usual at work? Is multitasking not helping you keep up? Is your mind racing so much at night that you can’t sleep? Yep, it’s time—time to carve out a few minutes daily to reconnect with your heart. And a mindfulness practice or meditation is the best way to do it. And it's a time when we all need the emotional intelligence skill of self-regulation with a direct line to inner peace

Estimated reading time: 3 minutes

Posted in Business and Leadership, Brain Fitness, Mindfulness and Perspective

Why Soft Skills Are Needed in Every Workplace

In a culture that values abilities and talent, you might pack your resume with job-specific hard skills like software, statistics, project management, different languages, or coding—but without soft skills (a.k.a. emotional intelligence), that knowledge becomes virtually useless in the workplace—especially in today's companies!

Are you equipped to be emotionally intelligent in the workplace? Maybe it's time to increase that EQ (emotional quotient).

Estimated reading: 6 minutes

Posted in Business and Leadership

The Autocratic Leadership Style—and Why It Doesn’t Work!

Are you fed up with a boss making you jump through hoops only for them to find fault and chew you out? Do long workdays with zero appreciation sound familiar? Did you know that autocratic bosses and managers are one of the leading reasons for leaving a job?

The autocratic leadership style is a one-way street; they often don't listen or respond to their employees in productive ways. Ordering, correcting, and reprimanding are common so resentment builds in employees.

Estimated reading time: 4 minutes

Posted in Business and Leadership

Consequences of a Lack of Communication in the Workplace

Communication is a skill at the root of all relationships. Poor communication in the workplace is the single biggest problem in companies wasting enormous time and resources. It is a morale buster for employees and high for leaders in workplace concerns.

Most will agree that good communication is essential for all healthy relationships both personal and professional. Therefore, effective communication is a crucial part of the health of a company culture.

Estimated reading time: 4.5 minutes

Posted in Business and Leadership

Skills to Be Culturally Responsive in the Workplace

A colleague once saw a bumper sticker that said, “We are all connected” and it sparked a conversation. Such a simple phrase, yet with so much more depth than just those four words.

Now more than ever, “We ARE all connected.” The simple phrase is a reminder that our actions and words have far-reaching and lasting effects on those around us, especially in the workplace. Our world is more culturally diverse than ever, which calls for greater responsibility to tolerate others and company responsibility to build cultural diversity and empathetic workplaces. Empathy is an acceptance of our [...]

Posted in Business and Leadership

Are You More Emotionally Intelligent Than Your Boss?

The role of a boss comes with great responsibility. Along with responsibility also comes many assumptions and expectations—one of which is that bosses have high skills because of their role. However, employees answer to their boss, a manager, or supervisor, based on their role, not their skills. Another assumption is that just because a person is a boss that they are also a leader, which is not necessarily true.

Leadership requires many skill sets and an authentic way of moving and leading. It’s not just a title. And when skill differences vary dramatically in the workplace between employees [...]

Posted in Business and Leadership

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