Jennifer A. Williams / Heartmanity for Business

Jennifer A. Williams / Heartmanity for Business
As an Executive Coach and Relationship Strategist, Jennifer’s specializes in leadership, team building, and emotional intelligence. She trains entrepreneurs and leaders to identify and dismantle limiting beliefs and biases that impact their ability to lead and connect with their teams. Her emphasis is on utilizing brain science to short-cut change and create personal and organizational transformation. For over two decades, Jennifer has worked with businesses to remove the obstacles to authentic communication, collaboration, and teamwork. Jennifer also acts as a Human Resources independent consultant in large companies and trains Customer Service teams in the art of empathy and effectively handling difficult conversations. Her passionate mission is to create thriving relationships at work and home.

Recent Posts

5 Behaviors that Guarantee a Leader Will Fail—and What to Do About It!

July 25, 2019

When the Great Recession of 2008 hit, an acquaintance was working for a large company that, like many companies, laid off employees to remain profitable. However, in his particular department, an unusual thing happened—instead of clinging to their jobs, employees jumped ship (and had been for years)! These employees preferred to risk being unemployed during a recession without unemployment benefits than to stick around under the management of one of the company’s vice presidents. He was impossible to please, didn’t provide adequate direction for projects, and criticized all ideas before [...]

Posted in Business and Leadership

How to Take Care of Your Greatest Resource in Business

July 11, 2019

No business operates in a vacuum. It requires the input, support, and services of other parties, including customers, vendors, and, of course, employees. Consider for a moment, the person with whom you have the best working relationship. It may be a colleague you’ve dubbed your “partner” or “work spouse.” Alternatively, it may be a reliable vendor that you always turn to. When you work together, you get into a flow and a rhythm where strengths are enhanced, and differences respected.

However, what about relationships where this type of connection and trust is lacking? What does it cost you [...]

Posted in Business and Leadership

Essential Cornerstones of Cultural Transformation in Business

July 02, 2019

When a business needs a culture overhaul, you know it. Profits and employee retention fall, while client complaints climb—there’s a constant sense of dissatisfaction and conflict. On the flip side, when a company’s culture is built with intention, consistency, and dedication, the company’s reputation is enhanced, and the benefits are bountiful.

Consider, for a moment, the example of Southwest Airlines where culture has been a top priority from early on. Sure, they have competitive rates, but more than that, their leaders have sought to value their employees. Employees in turn work to [...]

Posted in Business and Leadership

Why Is Communication Important in the Workplace?

June 13, 2019

Do you find yourself having to repeat a little too often in the workplace, “Remember, we discussed that in our meeting on Monday”? Or someone’s memory of an interaction is totally different from yours. If so, poor communication could be the culprit.

Effective communication is a two-way street, not a cul-de-sac. It’s about connecting. Talking with someone is different from talking at someone or quick instructions as you fly out the door for a meeting. Many people, especially executives, feel they communicate clearly but then get frustrated by having to repeat themselves or not achieving [...]

Posted in Business and Leadership, Communication & Interpersonal Skills

Useful Lessons in Leadership from the Popular Game of Thrones

June 06, 2019

WARNING: Spoilers ahead. If you haven’t finished Game of Thrones, proceed with caution.

“When you play the game of thrones, you win, or you die” ~Cersei Lannister

With the final season of HBO’s Game of Thrones finally over, what have we learned? That fans don’t like it when you outpace the books and fundamentally shift narrative styles? Absolutely. But more importantly, we’ve learned vital lessons about what it means to be a leader and the importance of emotional intelligence.

Posted in Business and Leadership

The Business Strategy of Saying “No”

December 17, 2018

One of the greatest challenges of business is knowing when not to follow an idea. A mistake many business owners make—even large companies—is trying to do too much at one time.

When was the last time as a business owner or executive, you were able to follow an initiative through to its completion without at least a few of the following challenges?
  • new ventures devouring too much time and money initiatives and projects screaming for attention a million little things taking you off track pet projects that you clung to for far too long
  • too many great ideas competing for funds
  • going too many [...]

Posted in Business and Leadership

Why Emotional Intelligence Is Crucial in Business Today

August 16, 2018

Whether you consider yourself an entrepreneur, a business owner, or a CEO, there are few things more valuable in business than emotional intelligence. What might come to mind are emotions and empathy but what many people often don't realize is that emotional intelligence (also called EQ) includes scores of competencies: problem-solving, conflict resolution, forecast thinking, resiliency, visionary leadership, prioritizing, and the ability to respond instead of reacting, to name only a few.

Posted in Business and Leadership

Why Companies Fail without Leaders with Emotional Intelligence

January 18, 2018

Leadership requires much more than business smarts. Poor decision-making, breakdowns in communication, knee-jerk reactions to employees, taking credit for another's work or a lack of engagement are a few examples that can be problematic. These behaviors can act as a disease in business and undo even the most prominent companies. What is becoming more and more corroborated is that a leader's success depends not on a business degree but much more heavily on their ability to get along with people, to lead and inspire people. 

Posted in Business and Leadership, Emotional Intelligence

How to Cultivate Healthy Collaboration and Team

December 13, 2017

Nothing is more exciting and empowering than working on a project or playing on a dynamic team—until it’s not. Collaboration and teamwork can be fragile and an energetic brainstorming can go completely awry by a subtle putdown. A co-worker makes a critical comment about a blog posted on the company newsletter. Someone makes a disparaging remark about another person's work. Most everyone has experienced something like this, right?Although we'd like to think that we are immune to the attitudes and comments of our co-workers and colleagues, the truth is that we're usually not. In the [...]

Posted in Business and Leadership, Communication & Interpersonal Skills

Do People Pleasers Make the Best Employees?

August 29, 2017

A couple of years ago, I lectured to a group of business owners on employee engagement. A gentleman gave lavish praise for one employee in particular. In the same breath, he also lamented how difficult it would be to find a replacement to fill her shoes. The business owner had many reasons for his fondness: "She stayed late whenever asked to get projects done and with amazing accuracy." "She always volunteered to go the extra mile!" "She was super productive!" "She was the first to come to work and the last to leave." "And the best part, she was very popular in the office because she went [...]

Posted in Business and Leadership

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