Most people don’t associate profit and employee performance with soft skills like empathy. We’re trained to push and challenge ourselves—so who needs understanding? Research says otherwise!

Empathy plays a crucial role in boosting employee engagement and, in turn, influencing key business outcomes like profitability and retention. This powerful tool isn't just a fleeting trend but a multifaceted practice that requires ongoing commitment and understanding.

Estimated reading time: 3 minutes

For many, feeling overwhelmed is a stifling experience that generates anxiety. Trying to do too much all at once, or in an hour or a day, is like trying to force an entire orange through the top of a funnel. No matter how hard we might push, the fruit isn’t going to fit through that narrow neck and hole.

Estimated reading time: 3 minutes

You put the oxygen mask on yourself before your children or others. We’ve all heard that dozens of times when traveling by plane.

But in practice—when a parent thinks his child needs help—what is their gut instinct? Yep, to help the child regardless if the parent is tired, stressed, or on the verge of burnout.

Self-care for parents is a challenge. Balancing home life with a career, socializing, finances, a marriage or relationship while ALSO raising kids makes being a parent a difficult juggling act.

How can parents find time for their own well-being amidst their hectic lives?

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Employees’ well-being isn’t just nice; it’s the foundation of all successful companies. How great is it to receive validation for work well done? When employees feel their efforts are noticed, employee morale increases and a supportive culture is cemented.

How can you ensure that recognition is part of your workplace culture?

Estimated reading: 4 minutes

One of the biggest triggers in a relationship or marriage is personalizing your partner's behavior. This one relationship tendency causes a multitude of misunderstandings, verbal disagreements, and arguments. When we are offended by our spouse's snarky remarks or disrespect, our defenses rise and we position ourselves for a comeback, or a cold war!

How do we hold the line for respect while refraining from hurtful behavior ourselves?

Estimated reading time: 5 minutes

If you've spent years bottling up emotions, you may not know how to change. Opening to our feelings can feel overwhelming, even scary, if we have been pushing them down for a long time. We don't know what will happen if we remove the cork.

We might be afraid that if they are unleashed, they'll singe everything in their path, so it's safer to stuff them. Regardless of WHY you've bottled 'em up, know that you can learn to regulate your emotions for a happier and more balanced life.

Estimated reading time: 4 minutes

Blended families are complex and challenging regardless of how wonderful the humans are or how well family members get along. Combining families requires love and patience on steroids!

Unfortunately, most parents underestimate the enormous stresses and massive bandwidth required to make it all work.

Estimated reading time: 5 minutes

Empathy is a popular trend, but is it worth investing in as a company training?

I’ve worked with companies for twenty-five years teaching emotional intelligence, and empathy is the number one missing EQ skill. Its lack is detrimental to customer service results and without it, damages a company culture.

Empathy stands head over heels over any other training because of its transformative abilities. Not only does it enhance a business culture, but empathy cultivates remarkable unity in teams and makes supporting a company’s customer base effortless.

Estimated reading: 7 minutes