The term emotional intelligence (or EQ, Emotional Quotient) is thrown loosely around like confetti at a holiday parade. Yet, very few people understand why it's so critical. With emotional intelligence in big demand at the workplace, our expectations are even higher for business owners, managers, and leaders.
What many do not realize is that emotional intelligence develops in childhood (or not). The good news is that, unlike IQ, that doesn't change, EQ can be learned, but it requires knowledge, skills, and lots of practice.Estimate reading time: 4 minutes
Posted in Business and Leadership, Emotional Intelligence