No one wants to be the target of another person’s anger. But almost everyone has been there. It’s an intense experience, whether the anger seems justified or not. Do you know how to diffuse an angry person? Do you know what words calm an angry person? Knowing how to deal with angry people in life and at work is a crucial aspect of emotional intelligence. These kind of people skills build greater confidence in every relationship and situation!
What if you knew how to respond to another’s anger in an effective way? I suspect that your life would be a little calmer and relaxed. And better [...]
Posted in How to Build Empathy