Successful Businesses Are Led by Solid Empathetic Culture

June 16, 2020

“Take the emotion out of it. This isn’t personal; it is business.” That was the response received early in my career from a new boss when sharing a tough client situation. I had reached out to him for guidance because I needed to talk through the issue and was seeking support. How could they dismiss so abruptly how I was feeling? I did not feel understood or valued. 

Had my boss taken the time to show empathy to my perspective, that interaction would have been much different for me. Empathy is about genuinely looking to understand someone else’s perspective, which creates a connection. [...]

Posted in Business and Leadership

Crucial Qualities Leaders Need in a Time of Crisis

April 27, 2020

Today, inside a fired kiln, businesses and leaders sit scorched by the heat of the current crisis. Will they survive the heat?

A kiln’s heat reaches temperatures upward of 2,500 degrees Fahrenheit to refine the clay and make it permanent. Crisis is a refiner’s fire, and the pandemic is applying pressure to business leaders in ways never before experienced. The rules of engagement have changed—the unexpected threat awakens us to our greatness (if we accept the invitation that can feel much more like a shove right now!)

Posted in Business and Leadership

Working from Home? How to Organize Everyday Life with Work and Family

April 02, 2020

Last year amidst the COVID-19 Pandemic and social distancing, many employees started working from home for the first time in their careers. The idea of working from home sounds very attractive yet also comes with a whole different set of challenges. Some people found out that they lacked internal motivation. For those experiencing this situation for the first time, everyone’s routines are turned upside down, especially since we also have children and partners at home. However, if you'd like to work from home, check out these helpful tips.

Posted in Business and Leadership

Leading Your Teams to Success in Business

March 02, 2020

In today’s modern workplace, having emotional intelligence (EQ) is crucial to forming lasting relationships and promoting a positive environment. Previously, Heartmanity published a blog about how EQ can lead to an overall increase in trust, morale, and productivity, which is something that all business leaders can aspire to. To be an effective leader, you need self-awareness, social intelligence, and resilience. The more keenly aware you are of others' need for purpose and how to motivate them, you can lead your team to success and master these EQ skills.

Posted in Business and Leadership

Do You Struggle with a Lack of Employee Engagement?

December 17, 2019

Recently, I was driving down the interstate in a blizzard. I could barely see even a few feet ahead. Little did I know I was on the bumper of a revelation. I slowed down, but not soon enough. The snow cleared for a second, and I discovered myself face-to-face with the tailgate of a semi-truck. I swerved to safety, but something caught my eye.

Glaring back at me was a large bumper sticker: “Truckers don’t deserve to be treated like ....” I strained to see the final word. There was none—only a picture of a slab of beef.

Posted in Business and Leadership

The Most Grievous Mistake in Communication

November 12, 2019

To communicate, or to commune using its Greek root, is at the core of all relationships, teams, and communities. Without communication, there is no bridge from my private universe to yours. However, finding our way through the mazes created by our unique experiences, thoughts, emotions, biases (over one hundred!), assumptions, and beliefs is a feat in and of itself. So, every day, life presents us with a daily puzzle: to understand and connect with ourselves, and then to one another. To lead from within instead of reacting to outside stimulus.

It can often be challenging at any given [...]

Posted in Business and Leadership, Communication & Interpersonal Skills

How to Be Emotionally Intelligent in Leadership

October 24, 2019

“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and effective relationships, then no matter how smart you are, you are not going to get very far.” ~Daniel Goleman

Emotional intelligence (EQ)  is vital in today’s workplace. And to be an effective leader, EQ is a critical skillset to have. By recognizing and addressing your employees’ emotional needs, as well as your own, you can increase trust, morale, and productivity. Let’s explore leadership qualities and techniques for [...]

Posted in Business and Leadership

Top 3 Mindsets Managers Need to Be Successful!

October 01, 2019

Every company needs managers to make sure that the work gets done and employees stay on track. Every manager needs specific skills to be successful. However, many people who excel at their job get promoted to management without proper training. Managing people is vastly different from managing a process or project, and studies find that companies pick or hire the wrong people for managers 82% of the time! Now that’s a ton of wasted time, lost revenue, retraining costs, and frustration.

Finding the right people with the needed skill sets may be challenging. However, without the right [...]

Posted in Business and Leadership

Simple and Effective Ways of Thriving Team Building

August 20, 2019

Is a thriving team one that is profitable and productive? Or is it one where everyone is friends? Ask 100 people, and you might get 100 different answers.

The popular show “The Office” exemplifies this discrepancy well. Michael Scott, manager of the Scranton branch of fictional Dunder Mifflin, figured that as long as his team was laughing, they were thriving. He justified his behavior and antics, no matter how crazy, with the intent of creating a fun workplace. However, the corporate office only viewed the Scranton branch as thriving because they were profitable and outshining other [...]

Posted in Business and Leadership

5 Behaviors that Guarantee a Leader Will Fail—and What to Do About It!

July 25, 2019

When the Great Recession of 2008 hit, an acquaintance was working for a large company that, like many companies, laid off employees to remain profitable. However, in his particular department, an unusual thing happened—instead of clinging to their jobs, employees jumped ship (and had been for years)! These employees preferred to risk being unemployed during a recession without unemployment benefits than to stick around under the management of one of the company’s vice presidents. He was impossible to please, didn’t provide adequate direction for projects, and criticized all ideas before [...]

Posted in Business and Leadership

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