--- title: Heartmanity Blog | Business and Leadership (3) description: Business and Leadership | Heartmanity’s blog is the go-to for emotional intelligence skills, brain fitness, parent coaching, and keys to a healthy relationship. (3) --- [![Heartmanity](https://heartmanity.com/wp-content/files/heartmanity-logo-web.png "Heartmanity")](https://heartmanity.com) [Schedule a Conversation](https://heartmanity.as.me/schedule.php?appointmentType=30172362) [Shop](https://heartmanity-services-products.myshopify.com/) [Join the Community](https://heartmanitycommunity.mn.co/) [Get In Touch](https://heartmanity.com/contact/) - [Home](https://heartmanity.com/) - [Our Focus and Expertise](https://heartmanity.com/our-focus-and-expertise/) - [BrainFitness](https://heartmanity.com/brain-fitness/) - [Emotional Intel](https://heartmanity.com/emotional-intel/) - [Habits for Health](https://heartmanity.com/habits-for-health/) - [Relationship Mastery](https://heartmanity.com/relationship-mastery/) - [About](https://heartmanity.com/about/) - [Individuals](https://heartmanity.com/individuals/) - [No-Nonsense Coaching](https://heartmanity.com/no-nonsense-coaching/) - [Return to Serenity](https://heartmanity.com/return-to-serenity/) - [One-Year Makeover](https://heartmanity.com/one-year-makeover/) - Couples - [Drama-Free Marriage](https://heartmanity.com/drama-free-marriage/) - [Marriage Tune-Up](https://heartmanity.com/resources/drama-free-resources/#tune-up) - [Couples Mentoring](https://heartmanity.com/resources/drama-free-resources/#mentoring) - [Premarital Coaching](https://heartmanity.com/resources/drama-free-resources/#coaching) - [Drama-Free Weddings](https://heartmanity.com/resources/drama-free-resources/#weddings) - Parents - [HeartPrints® Parenting](https://heartmanity.com/heartprints-parenting/) - [Parent Coaching](https://heartmanity.com/resources/heartprints-resources/#coaching) - [Family Coaching](https://heartmanity.com/resources/heartprints-resources/#visits) - [WombPrints](https://heartmanity.com/heartprints-parenting/#wombprints) - [Professionals](https://heartmanity.com/professionals/) - [Heartmanity for Business](https://heartmanity.com/business/) - [Heartlead Business](https://heartmanity.com/heartmanity-for-business/) - [MomPreneurs](https://heartmanity.com/mompreneurs/) - [Resources](https://heartmanity.com/resources/) - [Heartlead Resources](https://heartmanity.com/resources/heartlead-resources/) - [Drama-Free Resources](https://heartmanity.com/resources/drama-free-resources/) - [HeartPrints® Resources](https://heartmanity.com/resources/heartprints-resources/) - [Personal Growth Resources](https://heartmanity.com/resources/personal-growth-resources/) - [Blog](https://blog.heartmanity.com/) - [Emotional Intelligence & Fitness](https://blog.heartmanity.com/topic/emotional-intelligence-fitness) - [Leadership and Business](https://blog.heartmanity.com/topic/leadership-and-business) - [Love, Marriage, and Relationships](https://blog.heartmanity.com/topic/love-marriage-and-relationships) - [Parents: Permission to Be Imperfect](https://blog.heartmanity.com/topic/parents-permission-to-be-imperfect) - [Brain Fitness, Mindfulness and Perspective](https://blog.heartmanity.com/topic/brain-fitness-mindfulness-and-perspective) - [Communication & Interpersonal Skills](https://blog.heartmanity.com/topic/communication-interpersonal-skills) - [Habits for Health](https://blog.heartmanity.com/topic/habits-for-health) Heartmanity's Blog Search Search - There are no suggestions because the search field is empty. Topics: Select a topic... All Emotional Intelligence & Fitness Leadership and Business Love, Marriage, and Relationships Parents: Permission to Be Imperfect Brain Fitness, Mindfulness and Perspective Communication & Interpersonal Skills Habits for Health Heartmanity Webinars, Classes, and Events Filters ## [*Boost Employee Mental Health and Well-Being with Workplace Recognition*](https://blog.heartmanity.com/employee-mental-health-workplace-recognition) December 10, 2024 [![Boost Employee Mental Health and Well-Being with Workplace Recognition](https://blog.heartmanity.com/hs-fs/hubfs/Brainstorming-in-a-Business-Meeting-1401455311_727x485_Compressed.jpeg?width=600&name=Brainstorming-in-a-Business-Meeting-1401455311_727x485_Compressed.jpeg)](https://blog.heartmanity.com/employee-mental-health-workplace-recognition) Employees’ well-being isn’t just nice; it’s the foundation of all successful companies. How great is it to receive validation for work well done? When employees feel their efforts are noticed, employee morale increases and a supportive culture is cemented. How can you ensure that recognition is part of your workplace culture? *Estimated reading: 4 minutes* [Read More](https://blog.heartmanity.com/employee-mental-health-workplace-recognition) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*Increase Your EQ! Best Books and Podcasts on Emotional Intelligence*](https://blog.heartmanity.com/best-books-and-podcasts-on-emotional-intelligence) December 08, 2024 [![Increase Your EQ! Best Books and Podcasts on Emotional Intelligence](https://blog.heartmanity.com/hs-fs/hubfs/Growth-strategy-busines-trend-concept-Businessman-hand-on-arrow-investment-icon-Increase-sale-marketing-increase-success-potential-soar-rocket-towards-wealth-Competitive-business-goal-plan-2083917031_Compressed.jpeg?width=600&name=Growth-strategy-busines-trend-concept-Businessman-hand-on-arrow-investment-icon-Increase-sale-marketing-increase-success-potential-soar-rocket-towards-wealth-Competitive-business-goal-plan-2083917031_Compressed.jpeg)](https://blog.heartmanity.com/best-books-and-podcasts-on-emotional-intelligence) If your schedule allows—and your bookshelves have extra space—reading books or listening to popular podcasts is most likely on your radar! While a suspenseful mystery or riveting romance might be a perfect distraction at the end of a stressful day, how ‘bout flexing those emotional fitness muscles instead? Learning emotional intelligence will make your life and relationships sweeter AND reduce stress! *Estimated reading time: 4 minutes* [Read More](https://blog.heartmanity.com/best-books-and-podcasts-on-emotional-intelligence) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership), [Emotional Intelligence](https://blog.heartmanity.com/topic/emotional-intelligence) Facebook Twitter Pinterest Google+ LinkedIn ## [*5 Ways to Show Empathy in Customer Service*](https://blog.heartmanity.com/empathy-in-customer-service) November 12, 2024 [![5 Ways to Show Empathy in Customer Service](https://blog.heartmanity.com/hs-fs/hubfs/Concept-Customer-service-and-guarantee-product-Man-hand-holding-tablet-show-top-service-Quality-assurance-5-star-Standards-ISO-certification-and-standardization-satisfaction-service-experience-1995223299_Compressed.jpeg?width=600&name=Concept-Customer-service-and-guarantee-product-Man-hand-holding-tablet-show-top-service-Quality-assurance-5-star-Standards-ISO-certification-and-standardization-satisfaction-service-experience-1995223299_Compressed.jpeg)](https://blog.heartmanity.com/empathy-in-customer-service) Empathy is a popular trend, but is it worth investing in as a company training? I’ve worked with companies for twenty-five years teaching emotional intelligence, and empathy is the number one missing EQ skill. Its lack is detrimental to customer service results and without it, damages a company culture. Empathy stands head over heels over any other training because of its transformative abilities. Not only does it enhance a business culture, but empathy cultivates remarkable unity in teams and makes supporting a company’s customer base effortless. *Estimated reading: 7 minutes* [Read More](https://blog.heartmanity.com/empathy-in-customer-service) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*What Are the Top 5 Qualities of an Empathetic Leader?*](https://blog.heartmanity.com/empathetic-leader) October 22, 2024 [![What Are the Top 5 Qualities of an Empathetic Leader?](https://blog.heartmanity.com/hs-fs/hubfs/Call%20center%20with%20digital%20overlay_AdobeStock_567602884_SM_Compressed.jpeg?width=600&name=Call%20center%20with%20digital%20overlay_AdobeStock_567602884_SM_Compressed.jpeg)](https://blog.heartmanity.com/empathetic-leader) Congrats if you’re seeking to be an empathetic leader. Let’s be clear, though: it doesn’t mean you’re soft or that you sit around all day hearing about employees' problems and empathizing with every complaint. Being an empathetic leader changes from moment to moment depending on the situation, people involved, and what is in the best interest of the relationship, team, and company. To be an empathetic leader means being *attuned* to yourself and others and in sync with what is needed most. *Estimated reading time: 4 minutes*  [Read More](https://blog.heartmanity.com/empathetic-leader) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*Build Flexibility and Resilience in Leadership: How to Lead with Emotional Intelligence*](https://blog.heartmanity.com/flexible-leadership) September 05, 2024 [![Build Flexibility and Resilience in Leadership: How to Lead with Emotional Intelligence](https://blog.heartmanity.com/hs-fs/hubfs/The-monthly-management-meeting-has-begun-1136998992_Compressed.jpeg?width=600&name=The-monthly-management-meeting-has-begun-1136998992_Compressed.jpeg)](https://blog.heartmanity.com/flexible-leadership) In today’s fast-paced business world, leaders who can quickly adapt to change and bounce back from setbacks are more valuable than ever. But what allows good leaders to be flexible and welcome change without showing signs of resistance? The answer lies in developing emotional intelligence and building resiliency muscles. ***Estimated reading time: 4.5 minutes*** [Read More](https://blog.heartmanity.com/flexible-leadership) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*5 Frustrating Reasons a Lack of Leadership Prevents Effective Teamwork*](https://blog.heartmanity.com/a-lack-of-leadership-prevents-effective-teamwork) July 30, 2024 [![5 Frustrating Reasons a Lack of Leadership Prevents Effective Teamwork](https://blog.heartmanity.com/hs-fs/hubfs/Angry%20businessman%20arguing%20with%20a%20businesswoman%20who%20has%20her%20head%20down%20indicatiing%20shes%20discouraged.jpeg?width=600&name=Angry%20businessman%20arguing%20with%20a%20businesswoman%20who%20has%20her%20head%20down%20indicatiing%20shes%20discouraged.jpeg)](https://blog.heartmanity.com/a-lack-of-leadership-prevents-effective-teamwork) Many people don’t recognize that a lack of leadership is like absentee parenting. Employees have little guidance so they often feel lost. Many times, the disconnect and absence of leadership create high turnover and loss of talent. Employee engagement and high performance are the direct benefits of emotionally intelligent leaders who stay connected with the pulse of a company through regular contact with their employees. So if you think a lack of presence is acceptable, think again. Every leader needs [key EQ skills](https://blog.heartmanity.com/successful-teams) to lead successfully.Estimated reading time: 3 minutes [Read More](https://blog.heartmanity.com/a-lack-of-leadership-prevents-effective-teamwork) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*Emotional Intelligence in Nursing: Case Studies Show Its Key to Exceptional Care*](https://blog.heartmanity.com/emotional-intelligence-in-nursing) July 07, 2024 [![Emotional Intelligence in Nursing: Case Studies Show Its Key to Exceptional Care](https://blog.heartmanity.com/hs-fs/hubfs/Consoling-Emotional-Doctor-1752036850_Compressed.jpeg?width=600&name=Consoling-Emotional-Doctor-1752036850_Compressed.jpeg)](https://blog.heartmanity.com/emotional-intelligence-in-nursing) In healthcare, a nurse's technical skills are vital, but there's another critical tool that can make or break patient outcomes—emotional intelligence. At the frontline of patient care, nurses navigate a complex landscape of human emotions. I specialize in emotional intelligence and even I was surprised by the enormous amount of growing research backing EQ benefits and advantages. *Estimated reading time: 8 minutes* [Read More](https://blog.heartmanity.com/emotional-intelligence-in-nursing) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership), [Emotional Intelligence & Fitness](https://blog.heartmanity.com/topic/emotional-intelligence-fitness) Facebook Twitter Pinterest Google+ LinkedIn ## [*Mastering Nonverbal Communication: A Key Skill for Effective Leadership*](https://blog.heartmanity.com/nonverbal-communication) June 10, 2024 [![Mastering Nonverbal Communication: A Key Skill for Effective Leadership](https://blog.heartmanity.com/hs-fs/hubfs/Team%20laughting%20looking%20over%20a%20computer_AdobeStock_291473714%20SMALL_Compressed.jpeg?width=600&name=Team%20laughting%20looking%20over%20a%20computer_AdobeStock_291473714%20SMALL_Compressed.jpeg)](https://blog.heartmanity.com/nonverbal-communication) In today's competitive market, companies must stand out to be successful. And leaders need to lead effectively to aspire purpose, right action, and retain their talent. With the dramatic rise of virtual meetings and digital interactions, the importance of personal connections is often overlooked—even forgotten. However, one kind of communication that plays a crucial role in our interactions in the workplace is nonverbal communication. It's a silent language packed with valuable intel. Every great leader has fine-tuned their communication style with empathy and mastered nonverbal cues! *\[...\]* [Read More](https://blog.heartmanity.com/nonverbal-communication) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*Top EQ Skills to Effectively Build, Lead, and Manage a Successful Team*](https://blog.heartmanity.com/successful-teams) April 02, 2024 [![Top EQ Skills to Effectively Build, Lead, and Manage a Successful Team](https://blog.heartmanity.com/hs-fs/hubfs/Winning-a-trophy-for-business-achievement-1127508107_Compressed.jpeg?width=600&name=Winning-a-trophy-for-business-achievement-1127508107_Compressed.jpeg)](https://blog.heartmanity.com/successful-teams) Managing a team is challenging—and rewarding! In my many years of experience working with companies, I've found the biggest missing component in building effective teams is emotional intelligence in both the leaders and team members. *Nothing* can substitute for emotional intelligence when it comes to leading and managing a team. In today’s workplace, [most employers value emotional intelligence (EQ) over intelligence](https://www.truity.com/blog/what-emotional-intelligence-and-why-it-buzz-phrase-every-employer-talking-about) for good reason. Emotional intelligence plays a pivotal role in success. Find out how to use essential and foundational EQ skills to empower your teams. *Estimated reading: 4 minutes* [Read More](https://blog.heartmanity.com/successful-teams) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn ## [*Why Empathetic Leadership Makes a Massive Difference in Today's Workplace*](https://blog.heartmanity.com/empathetic-leadership) March 04, 2024 [![Why Empathetic Leadership Makes a Massive Difference in Today's Workplace](https://blog.heartmanity.com/hs-fs/hubfs/Welcoming%20man_AdobeStock_293841991%20SMALL_Compressed.jpeg?width=600&name=Welcoming%20man_AdobeStock_293841991%20SMALL_Compressed.jpeg)](https://blog.heartmanity.com/empathetic-leadership) Imagine wanting—even excited—to go to work every day? Picture a work environment where every voice matters, challenges are met with supportive understanding, teams are effective, and successes are celebrated. Seem too good to be true? This vision isn't just a dream—it's what happens when companies choose to support empathetic leadership. *Estimated reading time: 4.5 minutes*  [Read More](https://blog.heartmanity.com/empathetic-leadership) Posted in [Business and Leadership](https://blog.heartmanity.com/topic/business-and-leadership) Facebook Twitter Pinterest Google+ LinkedIn [« More Great Content Here](https://blog.heartmanity.com/topic/business-and-leadership/page/4) [Newer »](https://blog.heartmanity.com/topic/business-and-leadership/page/2) ### Free Newsletter! 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