The Stop, Drop, and Roll of Successful Communication

Most of us (especially parents) know what to do if our clothes catch fire: STOP, DROP, and ROLL. But do we know what to do if our relationship catches fire?

Our relationship may function smoothly and harmoniously most of the time. But when a conflict does arise, we may find out that we just don’t know how to resolve it. Many times, the problem lies in our lack of communication skills.

We all want to feel heard and understood. If we don’t know how to establish real connection through effective communication in our love relationship, we may find ourselves competing within the relationship for our needs to be met.

Intimacy in marriage requires openness

Truly listening to each other is the essence of being in a relationship.

If we’re not interested in who our partner is, what they think, feel, experience, and believe, why are we in the relationship with them? At the same time, we have to be true to ourselves. Few people have mastered the ability to stay present to their own feelings, understand the disturbance of their emotions, and know what they need when they are in the middle of a conflict.

Our default is often to try to treat our partner as we would like to be treated in a conflict. But people are all different, so we have different ways of feeling heard and loved. Your partner may want you to be quiet and listen—or to engage with them. Your partner may want you to simply respect their perspective—or give them empathy and understanding. And on it goes. Ask your partner if you don’t know how they want to be treated when things get tense. The golden rule doesn’t always pan out in conflict.

A couple stuck in an argument inhibiting a meaningful connectionAny attempt in resolving family conflict asks us to resolve internal conflict within ourselves first. Therefore, it helps to get in touch with your emotions and calm yourself before you try to communicate. Take a break and get clear. When you are triggered and upset, true connection and communication are often already derailed. We need to be ready to communicate lovingly and express strong emotions in a respectful way. 

Though it is common and sometimes easier to avoid conflict or to allow conflicts
to create relationship issues, it is conflict resolution that promotes understanding, And understanding paves the way to successful communication. However, it can also be complicated to work through a conflict in any relationship, but in the spirit of keeping it simple, let’s go back to stop drop and roll

Steps for Effective Communication during Conflict

STEP #1: STOP trying to get your point across.

Really, does this ever work? If your partner agreed with the point you are making, you wouldn’t be having a conflict in the first place. And if you’re both trying to get a point across, it’s unlikely that any real communication is taking place.

STEP #2:  DROP your defenses.

Let’s be honest here. Almost everyone is guilty at times of defending themselves. However, if this becomes a habit and we are only trying to make ourselves heard rather than listening to our partner, it can spell the demise of closeness. Watch yourself for these common defenses:

  • minimizing your partner’s feelings or perspective
  • Ÿblocking and arguing
  • using zingers or sarcasm
  • Ÿinterrupting and talking over your partner
  • Ÿattempting to fix or solve something without being asked
  • preparing a comeback in your mind so as to not be caught off guard

STEP #3:  ROLL into a safer experience of each other by asking open-ending questions.

Get curious about what your partner is experiencing. Encourage dialogue by showing them that you value their perspective. A little genuine interest in your partner can go a long way.

Love Is a Choice!

Create closeness through successful communication.Our love relationships color our world for better or for worse. The quality of our meaningful connections and time together is largely what creates the quality of our lives. There are entire universes within each one of us. So let’s enjoy the journey with each other and remember that love is a choice each and every moment.

And it’s so much more fun and exciting than a lot of smoke and a stalemate!

To get support and learn more about emotional intelligence and healthy relationship tips, contact us. Heartmanity is to help you become your best self and create thriving relationships!


Jennifer Williams Founder of HeartmanityJennifer A. Williams / Heartmanity Founder
As an Executive Coach and Relationship Strategist, Jennifer's specialty is emotional intelligence with an emphasis in utilizing brain science to create transformation. She works with entrepreneurs and small businesses to remove the obstacles to authentic communication. Her passionate mission is to create thriving relationships and teams at home and work.  Jennifer coaches individuals, parents, and couples to help build healthy lives and loving families and communities. She is married to her beloved husband of 38 years and is the mother of three grown children.


Posted in Love, Marriage, and Relationships, Communication & Interpersonal Skills