Heartmanity's Blog

We’ve all experienced the consequences of poor communication or a lack of effective communication in the workplace: strained employee relationships, poor morale, non-productivity, misunderstandings,… the list goes on. It’s a leader’s job to set the tone and standard for communication in any organization.

Effective leaders know that they must set the example for organizational culture. When good communication skills start at the top, the model can promote emotional intelligence and trust throughout an organization.

A few weeks ago, I was faced with the stark reality of innocent short-sightedness. A woman who had hearing loss asked me to add captions to my emotional intelligence webinar. This omission inspired me to study the subject more closely.

You probably have heard about inclusive workplaces. Thanks to disability rights activists and growing awareness, the term is used more frequently now than in the past. As a result, you might have wondered what it means or how to make your website or workplace more accessible to a wide range of people.

It's been a crazy time for everyone with the pandemic. Not only do we now need to keep up with our work, but unexpectedly we can be required to quarantine due to Covid-19. And if you're a parent, it's even trickier as school shifted to virtual learning so you're responsible for this big change as well. We haven't yet found our new normal so mindfulness is even more important. 

Are you feeling more overwhelmed than usual with work stress? Is multitasking not helping you keep up? Is your mind racing so much at night that you can’t sleep? Yep, it’s time—time to carve out a few minutes daily [...]

Our meritocratic culture emphasizes the importance of packing your resume with job-specific skills along with hard skills like software, statistics, different languages, or coding—but without soft skills (a.k.a. emotional intelligence), that knowledge becomes virtually useless in the workplace.

Surveys show that hiring managers are more likely to prefer candidates who use soft skills to make themselves more likable over candidates with lower emotional intelligence. “Hard skills” may help you get a foot in the door by landing you that first interview, but it’s up to you to hone your soft [...]

Emotional intelligence and social intelligence are no longer optional in leadership. And there are many leadership styles, yet there is only one kind of leader that raises profits while also growing people, engaging employees, cultivating thriving teams, and producing brilliant results.

That’s authentic leadership. This leadership style can make the most significant difference. And showing up authentically as a leader clears the obstacles to success with one irreplaceable skill that outshines all others.

Today, inside a fired kiln, businesses and leaders sit scorched by the heat of the current crisis. Will they survive the heat?

A kiln’s heat reaches temperatures upward of 2,500 degrees Fahrenheit to refine the clay and make it permanent. Crisis is a refiner’s fire, and the pandemic is applying pressure to business leaders in ways never before experienced. The rules of engagement have changed—the unexpected threat awakens us to our greatness (if we accept the invitation that can feel much more like a shove right now!)

Recently, I was driving down the interstate in a blizzard. I could barely see even a few feet ahead. Little did I know I was on the bumper of a revelation. I slowed down, but not soon enough. The snow cleared for a second, and I discovered myself face-to-face with the tailgate of a semi-truck. I swerved to safety, but something caught my eye.

Glaring back at me was a large bumper sticker: “Truckers don’t deserve to be treated like ....” I strained to see the final word. There was none—only a picture of a slab of beef.

To communicate, or to commune using its Greek root, is at the core of all relationships, teams, and communities. Without communication, there is no bridge from my private universe to yours. However, finding our way through the mazes created by our unique experiences, thoughts, emotions, biases (over one hundred!), assumptions, and beliefs is a feat in and of itself. So, every day, life presents us with a daily puzzle: to understand and connect with ourselves, and then to one another. To lead from within instead of reacting to outside stimulus.

It can often be challenging at any given [...]

“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and effective relationships, then no matter how smart you are, you are not going to get very far.” ~Daniel Goleman

Emotional intelligence (EQ)  is vital in today’s workplace. And to be an effective leader, EQ is a critical skill set to have. By recognizing and addressing your employees’ emotional needs, as well as your own, you can increase trust, morale, and productivity. Let’s explore leadership qualities and techniques for [...]

Every company needs managers to make sure that the work gets done and employees stay on track. Every manager needs specific skills to be successful. However, many people who excel at their job get promoted to management without proper training. Managing people is vastly different from managing a process or project, and studies find that companies pick or hire the wrong people for managers 82% of the time! Now that’s a ton of wasted time, lost revenue, retraining costs, and frustration.

Finding the right people with the needed skill sets may be challenging. However, without the right [...]