As I sit waiting for my flight at the Denver airport, I am struck by the busy but disjointed scene around me. The gentleman next to me has been surfing the web nonstop for an hour. All but one person out of about twenty at United Airlines Gate B82 are hooked into computers, cell phones, iPads, or a Kindle (including me as I write this blog). No smiles, no conversation.
Estimated reading: 3 minutes
Posted in Communication & Interpersonal Skills, Emotional Intelligence